At Buy Vape Dubai, we understand that fast and reliable shipping is important to our customers. That’s why we’re excited to offer a shipping policy that is designed to get your vaping products to you as quickly and efficiently as possible.

First and foremost, we are based in Dubai and we are happy to announce that we provide 24 hours delivery within Dubai for the order placed on our website. This means that once you place an order, you can expect to receive it within 24 hours. This policy applies to all products on our website and regardless of the quantity of items in your order.

We also offer free shipping for all orders above 500 AED. This means that if your order total is above 500 AED, you won’t have to pay anything extra for shipping. This is just one of the many ways we’re working to make your shopping experience as seamless and affordable as possible.

Please note that while we make every effort to process and ship orders as quickly as possible, we cannot be held responsible for any delays caused by shipping carriers. We will always provide you with a tracking number once your order is shipped, so you can keep an eye on its progress.

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us.  Our customer service team is always happy to help and provide you with any information you need.

Thank you for choosing Buy Vape Dubai and we look forward to getting your vaping products to you as soon as possible!

  1. Q: How are shipping fees determined?

    A: Shipping fees are calculated based on the destination, shipping method selected, and the total weight of your order. You can view the shipping costs during the checkout process before finalizing your purchase.

  2. Q: Which regions do you ship to?

    A: We currently ship our products within Dubai. Please check our shipping information or contact our customer support for any specific inquiries regarding delivery locations.

  3. Q: How long does it take for orders to be processed and shipped?

    A: Orders are typically processed within 1-2 business days. Once processed, shipping times vary depending on the chosen shipping method and your location. You will receive a confirmation email with tracking information once your order is shipped.

  4. Q: Can I track my order?

    A: Yes, once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

  5. Q: What happens if I provide the wrong shipping address?

    A: It is crucial to ensure that the shipping address provided during checkout is accurate. If you realize you have made an error, please contact our customer support as soon as possible. We may be able to update the address if the order has not yet been shipped.

  6. Q: Do you offer expedited shipping options?

    A: Yes, we offer expedited shipping options for customers who require faster delivery. You can choose your preferred shipping method during the checkout process.

  7. Q: Are there any restrictions on shipping certain products?

    A: Some products may be subject to shipping restrictions or regulations. Please review our product listings and shipping information for any specific restrictions on certain items.

  8. Q: What happens if my package is lost or damaged during transit?

    A: In the rare event that your package is lost or arrives damaged, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.

  9. Q: Do you offer international shipping?

    A: Currently, we only ship within Dubai. For international shipping inquiries, please contact our customer support for further assistance.

  10. Q: Can I change my shipping method after placing an order?

    A: Once an order is placed, changes to the shipping method are generally not possible. Please review your shipping preferences carefully before completing your purchase. If needed, contact our customer support for assistance.

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Important Links:

Read our product sourcing policy: https://vape-dubai.net/our-product-sourcing-policy/